How do I work with lists?

A list is a named group of contacts. Campaigns send to lists. Open Contacts, then Lists.

Create a list

1. Select New list.
2. Enter a Name.
3. Add a Description (optional) if it helps.
4. Select Create list.

List names are unique. If the name exists, ColdMerge offers to open that list.

Add contacts

From a list:

1. Select Add contacts.
2. Search by email address.
3. Tick the contacts.
4. Select Add N to list.

Use Import into this list for a file. The import wizard opens with the destination already selected.

This can start a campaign

If a live campaign targets this list and Auto-sync is on, new contacts can start receiving it immediately. The import wizard warns before applying a file. The manual add flow also names affected campaigns and shows how many selected contacts could enroll. Review those campaigns before adding anyone. If the warning cannot load, select Retry campaign check. If another campaign starts targeting the list while the picker is open, nothing is added. Your selection stays open with a refreshed warning. Review it, then select Add again.

Remove a contact

1. Open the list.
2. Find the person in On this list.
3. Select Remove.
4. Select Take them off.

The contact stays in All contacts and on other lists. Removing them does not cancel a campaign that already queued them.

Read list health

Status	Meaning
No contacts	The list is empty
Not verified	No fresh, decisive verdicts
Partly verified	Only part of the list has a fresh result
Healthy	Most checked addresses came back alive
Unhealthy	Too many checked addresses came back dead or risky
Verifying…	A check is running

The percentage beside the status is the share with a fresh decisive result. Open the status for Alive, Risky, Dead, No answer, and Unverified counts.

Verify appears when the list has no fresh decisive results. It opens a quote before spending credits. Archived lists show health but cannot start a check.

Understand Auto-sync

Keep enrolling new people added to this list is on by default for a campaign. It adds later list members while the campaign is Scheduled, Sending, or Paused. It does not add them in Draft, Review, Completed, or Cancelled.

Auto-sync only adds. Removing a contact from the list or turning Auto-sync off does not remove anyone already in the campaign.

Archive a list

1. Open the list.
2. Select Archive this list.

Archived lists disappear from pickers and accept no new contacts. Choose Show archived lists to find one, then Bring back into use to restore it.

Delete a list

1. Open the list.
2. Select Delete list.
3. Confirm.

Deleting removes the grouping, not its contacts or campaign history. Archive a list you may need again. Delete one that was created by mistake.